← All help topics

Photos and videos

(iPhone) I can’t add the photos I want to add!

If you cannot add a photo on your iPhone, check these points:

Is the memory already full?

Each memory can contain up to 20 photos and videos combined. If you have reached the limit, choose your favourite pictures or create another memory for a different story.

Have you used your free photo storage?

The free version includes 250 MB of total photo storage. Premium removes the total storage limit for photos and videos.

Does Juno have access to your photos?

Open your iPhone’s Settings, find Juno, then check its Photos access. Allow access to the photos you want to add, or grant full access if you want to choose from your entire library.

If the upload still fails, contact support@junoapp.co.