Juno Support
Photos and videos
Help articles about Photos and videos in the Juno app.
(iPhone) I can’t add the photos I want to add!
Check the 20-item limit per memory, your free photo storage and Juno’s photo permissions on your iPhone.
→ Photos and videosHow do I get photos and videos to Juno that are on my computer?
Open the Memories view at books.junoapp.co and add photos or videos from your computer. Changes are also available in the app.
→ Photos and videosHow long will my photos and videos be stored?
If you use Juno for free, we reserve the right to delete your uploaded photos with prior notice if you have been inactive for an extended period of time. If…
→ Photos and videosWhy can’t I upload videos?
Video uploads require Premium. Each memory can contain up to 20 photos and videos; each video can be up to 120 seconds.
→ Photos and videosWhy do you limit the length of videos I can upload?
Due to storage costs on our secure servers, your individual videos can be up to 120 seconds long. We think this is absolutely sufficient for the most important and fun…
→ Photos and videosWhy does the date of my memory change as soon as I upload a photo or video?
Once you upload a photo or video to a reminder, we ask you if you want to automatically set the date of your reminder to the date of the photos…
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